Return & Refund Policy

Thank you for shopping with aeropress. Your satisfaction is very important to us.

1. Return Eligibility

We accept returns within 30 calendar days from the date of delivery. To be eligible for a return, please ensure that:

• Your item is unused, unworn, and in its original packaging.
• You have proof of purchase.

2. Non-Returnable Items

Please note the following items cannot be returned:

• Clearance or final sale products
• Gift cards
• Customized or personalized items

3. Refunds

Once your return is received and inspected, we will notify you via email regarding whether your return has been approved or rejected. If approved, your refund will be processed within 5-7 business days to the original payment method used during purchase.

4. Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us at AlessiaMorana364.@gmail.com within 7 days of delivery and provide photographic evidence. We will work with you to resolve the issue promptly.

5. Return Shipping

Customers are responsible for paying the return shipping costs unless the item received was defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout during the original purchase.

6. Order Processing and Shipping Time

Order processing typically takes 1-2 business days. Shipping generally takes 5-10 business days depending on your location.

7. Order Cancellation

You may cancel your order within 12 hours of placing it. After this window, please contact us at AlessiaMorana364.@gmail.com to inquire about cancellation possibilities.

If you have any questions regarding our Return & Refund Policy, please contact us at AlessiaMorana364.@gmail.com or visit our website at https://aeriopress.shop.