Shipping Policy
Shipping Policy
Thank you for choosing aeropress. We are committed to delivering your orders promptly and efficiently.
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Please note that processing times do not include weekends or holidays.
Shipping Time
Once processed, orders typically arrive within 5-10 business days. Delivery times are estimated and may vary depending on your location and carrier availability.
Shipping Fees
Shipping fees are calculated based on the weight of your order and shipping destination, and will be displayed during checkout.
Order Tracking
After your order has shipped, you will receive a shipping confirmation email containing a tracking number to monitor your shipment’s status.
Return and Cancellation Policy
You may cancel your order within 12 hours of placing it. To request a cancellation, please contact us promptly via AlessiaMorana364.@gmail.com.
If you wish to return a product, you have 30 calendar days from the delivery date to initiate a return. Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect, in which case we will cover the return shipping.
Refunds
Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
Important Information
Delivery times are estimates and may be affected by factors beyond our control, including carrier delays and shipping restrictions.
If you have any questions or concerns about your shipment, please contact our customer support team at AlessiaMorana364.@gmail.com.